Privacy Policy

Last updated: February 2026

At Kendamil, we are committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how Kendamil Dubai (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from kendamil.me (the “Site”) or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information to provide and improve our services.

Information you provide to us

When you place an order, contact us, or create an account, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Customer support communications

Payment details are processed securely by third-party payment providers. We do not store credit or debit card information.

Information collected automatically

When you browse our Site, we may automatically collect:

• IP address
• Browser and device information
• Pages viewed and interactions with the Site
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Process and fulfil orders
• Communicate with you about your purchases or enquiries
• Provide customer support
• Improve our website and services
• Send marketing communications where you have opted in
• Comply with legal and regulatory requirements

Sharing Your Information

We only share your information where necessary and with trusted partners, including:

• Payment processors
• Courier and logistics providers
• Website hosting and e-commerce platforms (such as Shopify)
• Analytics and marketing service providers

All third parties are required to handle your data securely and only for the purposes specified.

Cookies

We use cookies to improve your browsing experience, analyse site traffic, and support core website functionality. You can manage or disable cookies through your browser settings, although this may affect how the Site functions.

For more information on Shopify cookies, visit:
https://www.shopify.com/legal/cookies

Data Security & Retention

We take reasonable technical and organisational measures to protect your personal information. While no system is completely secure, we work to safeguard your data at all times.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise your rights, please contact us using the details below.

Children’s Privacy

Our Site is intended for adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@thelittlebirdygroup.com
Address:
The Little Birdy Group DMCC
1603 Dome Tower, JLT
Dubai, United Arab Emirates