Return Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unopened, and in good condition. To complete your return, we require a receipt or proof of purchase. You should contact us at info@thelittlebirdygroup.com to initiate your return.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We reserve the right to refuse service to anyone, in our opinion, who is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from www.kendamil.me